Medical linen services have become increasingly popular, largely due to an increasing number of medical facilities and clinics. The truth is that linens used in hospitals and clinics come in contact with a wide variety of hazardous fluids and bacteria, therefore they need to be meticulously cleaned on a regular basis. Most hospitals lack adequate staff and equipment to launder their own linens, so they typically outsource their medical linen services to reputable companies that can accommodate their needs. By doing so, hospitals can be assured that their patients have enough towels, gowns and bedding, while the medical staff has surgical gowns, lab coats and scrubs – all expertly cleaned and sanitized.
What Does a Medical Linen Service Offer?
A reputable linen service will offer a variety of services, but the most commonly used services are washing, drying and folding the linens. Working with a reliable healthcare linen company can greatly improve your patients’ experience, while making the staff feel secure by knowing that their scrubs and gowns have been hygienically laundered. In order to make an informed decision when it comes to selecting your medical linen service, consider the following points:
First and foremost, you need to make sure that a linen service has proper inventory management. Even if a particular laundry service is cheaper than other similar companies in the industry, all those savings can quickly vanish if the inventory isn’t managed properly. Before choosing a medical linen service, ask the company if they can help you track textile inventory, thereby preventing textile abuse or loss. Moreover, inquire if they offer dedicated customer service representatives who are available 24/7 and can easily track where the linens are in the laundry process.
Use references and reviews to gauge whether or not the company is trustworthy, professional, and a leader in the industry. Look on the Internet and study the local health magazines to discover which company has the best reputation for quality laundering and professional customer service. When getting a referral, remember to ask if the company met the delivery and pickup times and whether each item was cleaned adequately.
Lastly, in order to choose the best hospital linen cleaning service out there, you need to ensure that the business is accredited. The Healthcare Laundry Accreditation Council (HLAC) is a non-profit, independent organization that accredits all linen services which process textiles. A company that was inspected and accredited by HLAC meets the highest standards in the industry.
Before choosing your medical linen service, you need to study the references, check for accreditation and inquire about the inventory management system of a company. Thoroughly researching your potential laundering company will ensure that you are getting the best, safest and most reliable medical laundering service possible for your money.